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Browse available positions and apply below.

Our Mission

We believe in good medicine. We believe that good medicine does not always mean MORE medicine.
Our clients can trust that we will never recommend any treatment, diagnostic test, or medication unless it is necessary and in the best interest of the patient.

More about Valley Veterinary Clinic

  • Valley Veterinary Clinic is a small animal clinic located in the North Valleys of Reno, Nevada. Our DVM has practiced in Reno for 30+ years and has a loyal, dedicated client base. We’re a happy, busy clinic because we’re intentional about building fantastic relationships with our clients
  • These positions are open because we are unable to meet the demand from current and new clients.
  • Our goals for this position are to mentor our team to a place of confidence in medicine and client relationship building.
  • We believe each employee should have a life beyond veterinary medicine, to help prevent burnout, compassion fatigue, etc. We don’t believe working weekends contributes to a good work/life balance.
  • See our Mission Statement to understand our philosophy for working with clients to provide the best care they can manage.
  • There are tremendous opportunities for growth in the North Valleys. Our area is one of the few in the Reno area with room to grow.

Open Positions

Licensed Veterinary Technician
REPORTS TO: Veterinarian/Clinical Director-Lead Technician, Office and Practice Managers

POSITION OVERVIEW AND POSITION REQUIREMENTS

The veterinary technician is the veterinarian’s primary medical support. They assist the doctor throughout the examination, diagnosis and treatment phases. They aid the veterinarians in achieving greater efficiency by relieving them of technical work and administrative detail. They have a very significant role in communicating with and education clients about their pets.

EDUCATION AND LICENSURE REQUIREMENTS

• High school diploma or equivalent
• Nevada Veterinary Technician Certification/License required.

EXPERIENCE REQUIREMENTS

• Experience as veterinary technician student or as a licensed veterinary technician.

PERSONAL REQUIREMENTS

• Minimum of 18 years old.
• Genuinely enjoys working with animals and is able to deal with them even when they are stressed, ill or in pain.
• Can stay calm and efficient during a medical crisis.
• Is well-spoken and approaches his/her job duties in a mature nature.
• Is experienced in the teamwork approach and works well with all levels of hospital team members.
Has excellent client communication skills.
Physical Effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40 lbs). Walks or stands for extended periods or time; frequently works in a bent position.
Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches and contagious diseases.

WAGE RANGE

The range for this position is $20-$22 per hour, depending on experience and responsibilities. We also pay an incentive commission of 5% of production to our LVT’s.

DUTIES /TASKS

• Can provide compassionate care to patients and clients.
• Can communicate with confidence with clients, both by phone and in person.
• Can explain protocols, follow-up, and homecare instructions, answer questions, discuss financial commitments, and generally demonstrate professionalism and knowledge to clients.
• Can conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks.
• Can legibly keep accurate medical records in accordance with hospital policy.
• Can prepare and maintain the exam rooms and treatment areas.
• Can perform physical assessments; record observations legibly in files or computer.
• Can effectively restrain pets even when large or difficult.
• Understands all common vaccinations and vaccination protocols and can explain to clients.
• Understands the importance of a clean and orderly facility, does not hesitate to clean or organize as part of a normal job duty.
• Maintains positive, cooperative relationships with other employees.
• Gives SQ, IM and IV injections.
• Can handle client’s medical questions with confidence and direct to veterinarians when appropriate.
• Can prepare estimates for procedures and discuss financial commitments with clients supporting hospital financial policies.
• Can explain necessary followup and homecare instructions.
• Understands usage, dosage, and common side-effects for commonly used prescription drugs and can readily explain them to the clients.
• Can maintain an appropriate inventory of all medical supplies as determined by the inventory control system.
• Can assist the veterinarian in medical, surgical and dental procedures; prepares patients for surgery; administers anesthesia; monitors patients during surgery and recovery; administers fluids.
• Can properly care for all surgical materials; keep the operating room properly stocked and prepared for surgery.
• Can perform emergency procedures such as control of bleeding, resuscitation with oxygen, opening airways, and external cardiac massage.
• Can perform clinical laboratory procedures such as fecal flotation exams, heartworm checks, skin scrapings, urinalysis, and fungal cultures; draws blood for laboratory analysis; maintains file of lab test results and ensures that test results are recorded in patient records.
• Can effectively position for and take radiographs.
• Can place IV catheters and properly care for them. Understands the use and care of IV pumps as well.
• Knows common disease states and can alert veterinarians when symptoms change or when concerns arise with hospitalized patients.
• Can admit patients following hospital policy and doctors written orders.
• Can discharge patients based on the veterinarian’s orders, ensuring that patients are well groomed and in a medically appropriate state.

Associate Veterinarian

POSITION OVERVIEW AND POSITION REQUIREMENTS

• The veterinarian has the primary responsibility for patient care. The veterinarian must be able to pay attention to detail and respond quickly and calmly to crises
• The veterinarian must provide exceptional service, showing care and concern for his or her clients and patients.
• In addition, the veterinarian must be able to promote teamwork and communicate well with staff members.
• Professional dress and demeanor is required.
• Veterinarians are expected to maintain their state licenses, DEA registration and pursue regular continuing education.
• Veterinarians need to be able to lift up to 50# unaided and be able to stand for most of the day.

FUNCTIONS:

1. Performs comprehensive patient work ups

a. Takes complete history
b. Performs thorough physical exams
c. Recommends comprehensive diagnostic screening
d. Correctly interprets diagnostic results

2. Performs diagnostic procedures & surgery

a. Performs appropriate pre-op exams & diagnostics
b. Practices good surgical techniques

3. Oversees client communication and education

a. Communicates patient findings, possible diagnostics, prognosis, and recommended plan to owner
b. Takes owner constraints into account
c. Gives status reports on hospitalized patient’s condition.
d. Performs discharge appointments.
e. Calls back clients on results of diagnostic tests.
f. Responds to client phone calls in a timely manner.

4. Pharmacy duties.

a. Prescribes appropriate medication for patient’s condition
b. Approves prescriptions.

5. Promotes teamwork & staff efficiency

a. Assists in keeping appointments running on time
b. Clearly communicates instructions to staff
c. Is willing to assist staff with their duties as needed
d. Communicates pertinent information with other doctors to ensure smooth transfer of cases when not available
e. Promotes a positive attitude at the practice
f. Assists with mentoring and training team members

6. Financial responsibilities

a. Correctly estimates client invoices
b. Clearly communicates costs to clients
c. Follows hospital guidelines for client payment and credit policies
d. Does not waste clinic resources

7. Medical Record Responsibilities

a. Records patient exams in medical records using SOAP format
b. Completes records in a timely manner

Veterinary Assistant

REPORTS TO: Veterinarian, Office Manager and Clinical Director

POSITION OVERVIEW AND POSITION REQUIREMENTS

The veterinary assistant is the primary support for doctors and technicians. They assist in restraining pets and test set up for the examination procedure. They aid the technicians in achieving greater efficiency by relieving them of some of the routine work. They have a very significant role in freeing up the technicians to assist the veterinarian with medical procedures.

EDUCATION AND LICENSURE REQUIREMENTS

• High school diploma or equivalent
• Previous On-The-Job training desirable

EXPERIENCE REQUIREMENTS

• Previous animal care background is desirable

PERSONAL REQUIREMENTS

• Minimum of 18 years old.
• Genuinely enjoys working with animals and can deal with them even when they are stressed, ill, or in pain.
• Can stay calm and efficient during a medical crisis.
• Is well-spoken and approaches his/her job duties in a mature nature.
• Is experienced in the teamwork approach and works well with all levels of hospital team members.
• Has excellent client communication skills. Genuinely likes people!
Physical Effort: Work requires lifting, carrying, and restraining animals (will be assisted by other staff members in lifting animals over 40 lbs). Walks or stands for extended periods of time; frequently works in a bent position.
Working Conditions: May be exposed to unpleasant odors, noises, and animal feces. May be exposed to bites, scratches, and contagious diseases.

WAGE RANGE

The range for the position is $15-$17 per hour.

DUTIES/TASKS

• Can provide compassionate care to patients and clients.
• Can conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks.
• Can legibly keep accurate medical records in accordance with hospital policy.
• Can prepare and maintain the exam rooms and treatment areas.
• Can effectively restrain pets even when large or difficult.
• Knows how to take pets’ weight and temp and records information in the written record and in Avimark software.
• Knows all common vaccines and vaccination protocols and can explain to clients.
• Understands the importance of a clean and orderly facility, does not hesitate to clean or organize as part of normal job duty.
• Will follow and complete daily, weekly, and monthly cleaning worklists.
• Maintains positive, cooperative relationships with other employees.
• Can prepare estimates for procedures and discuss financial commitments with clients supporting hospital financial policies.
• Can explain necessary follow-up and home care instructions.
• Can properly care for all surgical materials and equipment; keep the operating room properly stocked and prepared for surgery.
• Can set up clinical laboratory procedures such as fecal flotation exams, heartworm checks, skin scrapings, urinalysis, ear cytology, and fungal cultures; maintains files of lab test results and ensures that test results are recorded in patient records.
• Can effectively position for and take radiographs.
• Understands the use and care of IV pumps.
• Can admit patients following hospital policy and doctor’s written orders.
• Can discharge patients based on the veterinarian’s orders, ensuring that patients are well-groomed and in a medically appropriate state.
• Is familiar with and follows the guidelines for Receptionists when assisting the Front Office staff.

Veterinary Knowledge/Client Education

• Can answer client’s inquiries about basic animal care questions and routine procedures.
• Can educate clients on over-the-counter products such as shampoos and nutraceuticals; has full knowledge of heartworm and external parasite preventives to promote client education and sales.
• Can guide clients to make appropriate decisions regarding optimum pet care.
• Can provide compassionate care to patients and clients.
• Can conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks.
• Can legibly keep accurate medical records in accordance with hospital policy.
• Can prepare and maintain the exam rooms and treatment areas.
• Can effectively restrain pets even when large or difficult.
• Knows how to take pets’ weight and temp and records information in the written record and in Avimark software.
• Knows all common vaccines and vaccination protocols and can explain them to clients.
• Understands the importance of a clean and orderly facility, does not hesitate to clean or organize as part of normal job duty.
• Will follow and complete daily, weekly, and monthly cleaning worklists.

Admitting/Discharging Patients/Cash Handling

• Can admit patients and handle medical records entries accurately, following hospital policy and doctors written orders.
• Can prepare health certificates, immunization certificates, laboratory requests, and euthanasia certificates.
• Can handle client/patient transfers with ease.
• Can prepare client invoices for services performed.
• Can accurately handle payment transactions.
• Can prepare estimates for procedures and discuss financial commitments with clients supporting hospital financial policies.
• Can explain necessary follow-up and homecare instructions.

Hospitality

• Can bond with clients during interactions.
• Can keep the front desk a positive area even in the event there is a client wait time.

Schedule Management

• Can work to maintain an effective veterinarian appointment schedule, screening emergencies and prioritizing cases that need to be seen.

Computer Knowledge/Telephone Skills

• Receives and relays telephone, fax, and email messages accurately and promptly.
• Answers telephones and handle calls quickly, efficiently, and in a professional and friendly manner using a multi-line system.
• Can Enter and update client and patient information into Avimark Veterinary software.
• Has good computer skills and shows accuracy in inputting details.

Client Communication

• Can conduct oneself in a confident and professional manner with clients even when situations are stressful and/or focused on individual tasks.
• Can deal intelligibly, pleasantly, and efficiently with clients, often doing several things at one time.
• Can greet clients with poise and natural effort.
• Can outline costs and fees in a positive light while supporting hospital payment policies.
• Can turn future clients (phone-shoppers) into clients through relationship building and bonding.
• Can easily remember clients and patients names and uses them.
• Can handle client correspondence including procedure reminders, thank you cards, welcome cards, sympathy arrangements, and cards, and A/R statements.

Recordkeeping/Filing

• Can accurately maintain an alphabetical filing system.

Organization/Time Management

• Can work almost constantly in the presence of other staff members and clients.
• Understands and carries out oral and written directions.

We are providing financial assistance for the Certified Veterinary Assistant Course through 4ACT.

Receptionist

REPORTS TO: Office Manager or Practice ManagerPOSITION OVERVIEW AND POSITION REQUIREMENTS

The receptionist is the client’s first contact when calling or visiting the practice and, as such, represents the professional image of the practice to callers and visitors. The receptionist answers telephones, greets clients, prepares patient records, and escorts clients and patients to exam rooms, receives and relays client correspondence, updates client financial records. The exceptional receptionist has the ability to diffuse negative client situations and foster client bonding.

EDUCATION AND LICENSURE REQUIREMENTS

• High school diploma or equivalent.
• Customer Service background desirable but not required.
• Typing skills required.
• Some computer knowledge required.

EXPERIENCE REQUIREMENTS

• Significant experience with basic office functions in a busy office environment.
• Previous receptionist and veterinary practice experience are desirable but not required.

WAGE RANGE

The range for the position is $14-16 per hour.

PERSONAL REQUIREMENTS

The receptionist must be able to:

• Be flexible in attitude and work habits.
• Quickly learn how to pronounce, know the meaning of and spell commonly used veterinary terms.
• Perform basic computer skills, type 30 words per minute.
Physical Effort: Work requires lifting and carrying records and equipment weighing up to 25 lbs; requires sitting and standing for extended periods of time.
Working Conditions: May be exposed to unpleasant odors, noises, and animal feces. May be exposed to bites, scratches, and contagious diseases.

ESSENTIAL FUNCTIONS

Client Communications:

• Can answer client’s inquiries about basic animal care questions and routine procedures.
• Professionally administer all phone calls – answering client inquiries in a prompt and friendly manner, scheduling appointments, recording messages.
• Can provide compassionate care to patients and clients.
• Can bond with clients and keep the front office area positive, in a confident and professional manner, even in the event of client wait times and when focused on individual tasks.
• Requires strong communication and client service skills. Considerable tact and diplomacy are required.
• Can outline fees in a positive light while supporting hospital payment policies.
• Ability to greet clients in a professional, friendly, hospitable manner – check clients in, discharge patients.

Clerical Duties:

• Collect client fees, post and record payments, make change, process credit card transactions and run end of day transactions.
• Input data into computer software system.
• Open and close practice.
• Perform a variety of clerical duties, mailings, cleaning, organizing reception area, type memos, correspondence, reports, and other documents.
• Regular attendance and timeliness are essential functions in order to fulfill the requirements of this position.
• Can prepare estimates for procedures and discuss financial commitments with clients supporting clinic financial policies.
• Can explain necessary follow-up and home care instructions.
• Can maintain an efficient veterinarian appointment schedule, screening emergencies, and prioritizing cases.

Physical Requirements:

• Perform general physical activities that require bending, standing, stooping, moving from room to room, sit, talk, and listen; may be required to walk or stand for long periods of time.
• The employee must be able to occasionally / frequently lift and/or move up to 50 pounds.
• May be exposed to unpleasant odors, noises, and animal feces. May be exposed to bites, scratches, and contagious diseases.
• Will follow and complete daily, weekly, and monthly cleaning worklists. Understands the importance of a clean and orderly facility, does not hesitate to clean or organize as part of normal job duty.

Patient Care:

• Can effectively restrain pets even when large or difficult.
• Knows how to take pets’ weight and temp and records information in practice software.
• Knows all common vaccines and vaccination protocols and can explain to clients.

Personal Conduct/Attitude/Teamwork:

• Can maintain positive, cooperative relationships with other employees.
• Can display tact and respect with team members even when busy or hectic.
• Feels and expresses a genuine liking for clients and their pets and for working in the animal care field.

Organization/Time Management:

• Can work almost constantly in the presence of other staff members and clients.
• Understands and carries out oral and written directions.
• Performs other duties as assigned.

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